Tripigo · for tour operators & DMCs
Your client lands. Most operators go quiet.
You spent weeks building the trip. Then they arrive, and for two weeks you are a phone number they hope not to need. Tripigo travels with them instead — under your brand, knowing the trip you actually sold.
The gap you already know about
The itinerary ends at the airport. The trip doesn't.
Every travel app on the market is a container. It shows the traveller what you typed, offline, with a chat thread back to your team. The traveller pulls; nothing is ever pushed that a person didn't write in advance.
So the moments that actually decide how the holiday felt — the rained-out afternoon, the free morning, the restaurant nobody booked, the thing they walked past without knowing it was there — happen with you nowhere in the room. They ask a stranger, or they ask an AI that has never heard of your itinerary.
You built the whole trip. Then a search engine gets the credit for the best day of it.
What Tripigo does
It knows the trip they booked — not a trip it invented.
This is the whole difference. Tripigo is built on the document your team already produced: the confirmed, checked, approved itinerary. Every flight, every night, every transfer, every inclusion. Not a guess, not an upload, not a generated plan nobody paid for.
It knows the booking
Real times, real suppliers, real vouchers — straight from the document you signed off. When it says the transfer is at 14:15, it is at 14:15.
It knows where they are
What is nearby, what is open, how far to the next stop, how long the drive really takes. Useful on the road, not just in the hotel lobby.
It knows what suits them
Preferences your team captured at booking, plus what they have actually enjoyed so far. The suggestions get better as the trip goes on.
It speaks first
A free morning, weather turning, a closure ahead, a gap in the day. Tripigo notices and offers something — rather than waiting to be asked.
And because it is answering from the trip rather than from the internet, it can answer at three in the morning in a timezone where nobody on your team is awake — without inventing an opening time or a hotel that closed last year.
What your client actually sees
Three screens, straight from the app.
Not a mock-up. This is Tripigo running on a real trip, under the operator’s brand.
Preferences captured in the traveller’s own words, then used for the rest of the trip.
Every booked stop on one map, so the next thing is never more than a glance away.
Photographs and notes gathered day by day — which is what makes the printed journal possible afterwards.
Why this works when other AI hasn't
The hard part was never the intelligence. It was knowing the trip.
In 2024 the largest company in online travel launched an AI travel companion designed to follow the traveller through the trip. By 2026 it had been retired. Their own product chief explained why: without grounding the answers in real reservations, "customers were just like, this is not working for me, I'm going to leave."
Every AI trip planner on the market has the same problem, only worse — they have no reservation to ground anything in. They are reasoning about a trip nobody booked.
- You already have the one thing they don'tA confirmed itinerary, produced and checked, with your name on it. Tripigo is the only companion built on top of it, because we built the document too.
- Your brand is the accountabilityOnly 6% of travellers fully trust AI, and only 12% will let it act on its own. The same suggestion lands differently when it comes from the company they paid and can telephone.
- It earns a reason to be openedTravel apps average 2.8% retention at thirty days, because there is nothing in them worth returning to. An app holding today's pickup time, tonight's voucher and this afternoon's answer is not in that competition.
- No advertising. In any of it.Nothing in Tripigo is sold to a third party and nothing is placed for payment. Every suggestion exists because it is right for your client on that day.
Everyone else is being clever about a trip nobody booked.
Why the middle of the trip is worth owning
Most of what your client does was never booked through you.
The experiences market is the fastest-growing part of travel, and it is overwhelmingly decided on the ground — in the moment, by a traveller with a phone, usually without an intermediary anywhere near the decision.
of experiences were booked online in 2025 — against 64% of travel overall. The rest is walk-up, phone and ticket office.
Phocuswright & Arival, 2026tour bookings are made on the day of the experience itself. Around 40% are last minute.
Arival, December 2025of travellers say they would pay for an assistant giving real-time support during the journey.
Amadeus / Opinium, n=9,500of travellers who use AI at all use it during the trip — for food, activities and getting around.
Booking.com, n=37,325Read that as an opportunity rather than a threat. Your client is already asking someone for help every day of the trip. The only question is whether the answer arrives with your name on it or somebody else's.
The whole arc
One trip, three moments, your brand on all of them.
Tripigo is not a separate product bolted onto the documents. It is the middle chapter of something that starts with the document you already send and ends with something they keep.
The document
The travel document your team already produces — built, read by a person, and approved by you. Flights, nights, transfers, routes, maps and destination detail.
Tripigo
The same trip, live. Knowing where they are, what is next, what suits them, and what to do when the day changes. Capturing the journey while it happens, without them doing the work.
The travel journal
Their trip, printed and bound — the route they actually drove, the places they actually stopped, their own photographs, your name on the spine. On a shelf for a decade.
The ending
The trip records itself, so the book is already written.
The reason most travel keepsakes never get made is that they are homework. Somebody has to sit down afterwards, find the photographs, remember the order of the days, and build something.
Tripigo removes that entirely. The route, the days, the stops and the timings are already known — they came from your document. The traveller adds a photograph and the occasional sentence, and the journal builds itself as they go.
What arrives after the trip is not a photo book. It is the trip you sold, in the order it happened, with your brand on it — and the client keeps it for years.
Something worth keeping
Not a fridge magnet. The actual record of the trip they took — where they went, what they saw, what they wrote down at the time.
A decade of shelf presence
Your name stays in the house long after the tan fades. When they plan the next one, or a friend asks who arranged it, the book is on the shelf.
Margin on a client you already have
Acquisition costs across travel rose around 35% in three years while customer value rose 4.5%. Revenue from a traveller already delivered is the cheapest you will find.
In their words
Operators already using the digital side.
Written endorsements from tour operators in Canada and the UK.
“Travel agents consistently tell us how much their travellers enjoy bringing these documents along, and the online and app versions are always a real ‘wow.’ For us, the process is seamless, cost-efficient, and a true win-win that elevates our service and strengthens our partnerships.”David BoigneManaging Partner, 5Continents · Canada
“Our clients appreciate the digital copy for use on the road, allowing them to keep the printed version as a souvenir keepsake of their holiday.”Duncan HarwoodComplete North America · UK
“Their user-friendly portal makes the entire process efficient and seamless — as well as their mobile app for our clients to use on the road.”Anna PearsonProduct Manager, USA & Canada, Tropical Sky · UK
Start with one trip
Put it on a real departure and watch what happens.
No migration, no integration project, no seat licence. Pick one live booking you have already documented with us, switch Tripigo on for it, and see what your client does with it.
Would rather talk first? Contact the team.
Market figures are drawn from Phocuswright and Arival (experiences booking behaviour, 2025–2026), Amadeus/Opinium (n=9,500, 2025) and Booking.com's Global AI Sentiment Report (n=37,325). Client endorsements are published with permission and quoted verbatim. Tripigo is delivered under the operator's own brand and contains no advertising.